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Terms and Conditions

Effective Date: July 28, 2026
Last Updated: July 28, 2026

These Terms and Conditions (“Terms”) govern access to and use of https://heymannicebeard.com/, its online store, content, customer accounts, products, and related services.

The website and services are operated by Hey Man Nice Beard LLC (“Hey Man Nice Beard,” “we,” “us,” or “our”).

By accessing the website, creating an account, or placing an order, you agree to these Terms and acknowledge our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree, do not use the website or purchase products through it.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to place an order.

A minor may use the website only under the supervision of a parent or legal guardian who accepts responsibility for the minor’s activity.

By submitting an order, you represent that:

  • You have legal capacity to enter into the transaction.
  • The information supplied is accurate.
  • You are authorized to use the selected payment method.
  • The purchase is for lawful purposes.

2. Permitted Use

You may use the website for lawful personal or business shopping purposes.

You may not:

  • Violate any applicable law
  • Use the website fraudulently
  • Submit false information
  • Attempt unauthorized access
  • Interfere with website operation
  • Introduce malware or harmful code
  • Scrape or harvest data without authorization
  • Copy or commercially exploit website content
  • Impersonate another person
  • Use another person’s payment information without authorization
  • Manipulate reviews, promotions, discounts, or referrals
  • Purchase products for unauthorized resale
  • Infringe intellectual-property or privacy rights

We may suspend access, cancel orders, or take appropriate action when we reasonably believe prohibited activity has occurred.

3. Customer Accounts

Certain features may require an account.

You are responsible for:

  • Providing accurate account information
  • Keeping information current
  • Protecting usernames and passwords
  • Restricting access to your device
  • Activity conducted through your account
  • Promptly reporting suspected unauthorized access

We may suspend or terminate accounts associated with fraud, abuse, security threats, policy violations, or unlawful activity.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, ingredient information, photographs, sizes, quantities, pricing, and availability.

However:

  • Screen settings may affect product colors.
  • Handmade or small-batch products may vary slightly.
  • Natural ingredients may vary in color, aroma, texture, or consistency.
  • Packaging may change without materially changing the product.
  • Product photographs are illustrative.
  • Scent descriptions are subjective.
  • Minor differences do not necessarily indicate a defect.

If a material product-description error affects an order, contact us so we can determine an appropriate resolution.

5. Ingredients, Allergies, and Sensitivities

Customers are responsible for reviewing product ingredients before use.

Our products may contain carrier oils, essential oils, fragrance ingredients, beeswax, plant-derived ingredients, nut-derived oils, or other ingredients capable of causing sensitivity in some individuals.

Before using a new product:

  • Review its ingredient list.
  • Follow the provided directions.
  • Consider performing a small patch test.
  • Avoid contact with eyes and mucous membranes.
  • Keep products away from children and pets.
  • Discontinue use if irritation or an adverse reaction occurs.
  • Consult a qualified healthcare professional when appropriate.

Do not use a product if you know or suspect that you are allergic or sensitive to an ingredient.

6. No Medical Advice

Our website, product descriptions, articles, grooming tips, social-media content, and customer communications are provided for general informational and cosmetic purposes.

They are not medical advice and are not intended to:

  • Diagnose a condition
  • Treat or cure a disease
  • Prevent disease
  • Replace professional medical care
  • Guarantee hair or beard growth
  • Treat a skin disorder
  • Make a drug or therapeutic claim

Statements concerning moisturizing, conditioning, softening, appearance, comfort, or grooming describe intended cosmetic use and are not medical guarantees.

Consult a qualified healthcare professional concerning allergies, skin conditions, medications, pregnancy, nursing, or other health concerns.

7. Product Use

Use products only as directed and for their intended purpose.

Unless expressly labeled otherwise, our grooming products are intended for external use only and should not be swallowed.

Hey Man Nice Beard is not responsible for harm caused by misuse, unauthorized alteration, improper storage, use contrary to instructions, known allergies, or continued use after irritation begins, except where responsibility cannot legally be excluded.

8. Pricing

Prices are displayed in U.S. dollars unless stated otherwise.

We may prospectively change prices, promotions, discounts, shipping charges, and product availability without notice.

The price charged will normally be the price displayed when the order is submitted, subject to correction of obvious errors.

If a material pricing error is discovered, we may:

  • Contact the customer for approval of the corrected price; or
  • Cancel and refund the affected order.

We are not required to fulfill an order at an obviously erroneous price when cancellation is permitted by law.

9. Taxes

Applicable sales tax is calculated based on the order, delivery location, and legal requirements.

Customers are responsible for any use tax or similar obligation not collected during checkout.

10. Orders and Acceptance

Submitting an order is an offer to purchase products under these Terms.

An automated confirmation acknowledges receipt but does not necessarily constitute final acceptance. An order is accepted when we process it for shipment or otherwise expressly confirm acceptance.

We may refuse, limit, or cancel an order because of:

  • Product unavailability
  • Pricing or description errors
  • Payment failure
  • Suspected fraud
  • Unauthorized resale
  • Shipping restrictions
  • Invalid contact or delivery information
  • Violation of these Terms
  • Quantities exceeding reasonable household use

If payment has been collected for a canceled item, we will issue a refund.

11. Payment

Customers must provide a valid payment method accepted during checkout.

Payments may be processed by third-party providers. By submitting payment information, you authorize the applicable charges, taxes, shipping costs, and other amounts displayed before order completion.

We may use reasonable verification and fraud-prevention procedures before accepting an order.

12. Promotions and Discount Codes

Promotions and discount codes:

  • Apply only during the stated period
  • May be limited to eligible products or customers
  • Cannot be redeemed for cash
  • Cannot ordinarily be combined unless stated
  • Cannot be applied retroactively
  • May be canceled when obtained or used fraudulently
  • May have quantity or geographic restrictions

We may correct or cancel a promotion that contains a material error, subject to applicable law.

13. Gift Cards

If offered, gift cards:

  • May be used only for eligible purchases from Hey Man Nice Beard
  • Cannot be redeemed for cash except where required by law
  • Cannot be replaced if lost, stolen, or used without authorization unless required by law
  • May be subject to additional terms displayed when purchased

14. Shipping

Orders are governed by our Shipping Policy, which is incorporated into these Terms.

Delivery dates are estimates unless expressly guaranteed. Customers are responsible for providing accurate shipping information and following tracking updates.

If we cannot ship within a promised timeframe, we will provide any notice, cancellation opportunity, or refund required by applicable law.

15. Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms.

Opened personal-care products are generally nonreturnable for hygiene and safety reasons unless damaged, defective, incorrectly supplied, or otherwise protected by law.

16. Reviews and User Content

You may be allowed to submit reviews, photographs, comments, testimonials, or other content.

You represent that:

  • You created or control the content.
  • The content reflects your honest experience.
  • The content is not false or misleading.
  • The content does not violate another person’s rights.
  • The content is not defamatory, obscene, threatening, or unlawful.
  • The content does not contain malware, spam, or unauthorized advertising.
  • Any material relationship or incentive is properly disclosed.

You retain ownership of your original content but grant Hey Man Nice Beard a nonexclusive, worldwide, royalty-free license to host, reproduce, display, format, and distribute it in connection with our website, products, and business, subject to applicable privacy and endorsement laws.

We may moderate or remove content that violates these Terms. We are not obligated to publish every review, but we will not suppress a review merely because it expresses an honest negative opinion.

17. Intellectual Property

The website and its content—including names, logos, trademarks, slogans, product names, photographs, graphics, packaging, text, designs, layouts, and software—are owned by or licensed to Hey Man Nice Beard and are protected by applicable intellectual-property laws.

This includes the Hey Man, Nice Beard™ name and associated brand materials.

No ownership rights are transferred through website access or product purchase.

You may not reproduce, distribute, modify, publicly display, create derivative works from, sell, license, or commercially exploit protected content without written permission.

18. Third-Party Services and Links

The website may contain links to payment providers, carriers, social-media platforms, review services, or other third-party websites.

We do not control third-party services and are not responsible for their independent content, security, availability, or privacy practices.

Use of third-party services is subject to their terms and policies.

19. Website Availability

We try to maintain a secure and reliable website but do not guarantee uninterrupted or error-free access.

We may modify, suspend, restrict, or discontinue website features for maintenance, security, operational, or business reasons.

We are not responsible for temporary interruptions caused by hosting failures, internet problems, cyberattacks, maintenance, natural disasters, or events outside our reasonable control.

20. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

We do not make warranties that:

  • The website will always be available
  • Website content will always be error-free
  • Every product will meet subjective scent or texture preferences
  • Products will produce identical results for every customer
  • Grooming products will cause beard or hair growth
  • Website content constitutes medical advice

Products remain subject to any express warranty provided with them and any warranty or consumer right that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by law, Hey Man Nice Beard LLC and its owners, officers, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or products.

Where liability may lawfully be limited, our total liability concerning a transaction will not exceed the amount the customer paid for the product giving rise to the claim.

These limitations do not apply to:

  • Liability that cannot legally be limited
  • Intentional misconduct
  • Fraud
  • Gross negligence where legally applicable
  • Rights or remedies protected by consumer law

22. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses resulting from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, fraudulent conduct, or misuse of our products.

This provision does not require a consumer to indemnify us for our own unlawful conduct.

23. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that information may be processed by ecommerce providers, payment processors, shipping carriers, analytics providers, and other service providers necessary to operate the website and fulfill orders.

24. Communications

By providing an email address or telephone number, you agree to receive transactional communications concerning:

  • Orders
  • Payments
  • Shipping
  • Returns
  • Security
  • Customer service
  • Account administration
  • Policy changes

Marketing communications will be sent only as permitted by law and may be unsubscribed from using the provided method.

Providing a telephone number for order purposes does not by itself constitute consent to receive automated marketing text messages.

25. Force Majeure

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Fire
  • Flood
  • Epidemics
  • Government actions
  • War or civil unrest
  • Labor disputes
  • Transportation interruptions
  • Carrier failures
  • Utility outages
  • Internet failures
  • Cybersecurity incidents
  • Supply-chain disruptions

We will make reasonable efforts to communicate material delays and fulfill any legally required cancellation or refund obligations.

26. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where another jurisdiction’s consumer-protection law must apply.

Any legal proceeding not eligible for small-claims court shall be brought in a state or federal court with lawful jurisdiction in Cumberland County, North Carolina, unless applicable law requires another location.

27. Informal Dispute Resolution

Before filing a legal action, we encourage customers to contact us at support@heymannicebeard.com and provide:

  • Name
  • Order number
  • Description of the dispute
  • Requested resolution

We will make a good-faith effort to resolve the matter.

This section does not prevent either party from seeking emergency relief, filing an eligible small-claims action, reporting a matter to a government agency, or exercising rights that cannot be waived.

28. Severability

If a provision of these Terms is found unenforceable, the remaining provisions will continue in effect. The affected provision will be interpreted or limited only as much as necessary to make it enforceable where permitted.

29. No Waiver

Failure to enforce a provision does not waive our right to enforce it later.

A waiver is effective only if made in writing by an authorized representative of Hey Man Nice Beard.

30. Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

We may transfer these Terms as part of a merger, reorganization, sale, or transfer of our business or assets, subject to applicable law.

31. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Return and Refund Policy, and any product-specific terms displayed during purchase, constitute the agreement between the customer and Hey Man Nice Beard concerning the website and online purchases.

32. Changes to These Terms

We may update these Terms prospectively to reflect changes in our website, products, business practices, or legal requirements.

The revised Terms become effective when posted unless another date is stated. Material changes may also be communicated through the website or another appropriate method.

The Terms in effect when an order was submitted will generally govern that transaction.

33. Contact Us

Questions about these Terms may be directed to:

Hey Man Nice Beard LLC
P.O. Box 382 Fayetteville NC 28302, USA PHONES: (910) 835-2001 ONLINE STORE ALWAYS OPEN
Email: support@heymannicebeard.com
Telephone: (910) 835-2001
Website: https://heymannicebeard.com/